Terms of Service for EZ Report
EZ Report is a simple and secure platform for submitting concerns anonymously or with your name. It is designed to help individuals speak up safely and control how their reports are shared and escalated. By using EZ Report, you agree to the following terms.
1. Platform Purpose
EZ Report allows users to submit and manage reports, including optional contact information, attachments, and routing preferences. Our mission is to support transparency, safety, and user empowerment without requiring accounts or personal data unless you choose to share it.
2. Eligibility
EZ Report is intended for users aged 13 and older. By submitting a report, you confirm that you meet this requirement.
3. Content Responsibility
- You are responsible for the content you submit.
- You must not submit false, defamatory, threatening, or illegal material.
- You must not impersonate others or misrepresent facts.
You agree to comply with our Acceptable Use Policy.
4. Anonymity & Contact
You are not required to provide your name or contact information to submit a report. If you choose to include contact info, it may be used solely to respond to your report or manage escalation, as configured. Our handling of personal data is described in our Privacy Policy.
5. Escalation & Routing
Users may choose recipients for their reports and optionally configure automatic escalation (e.g., if no response is received within a set time). You are responsible for ensuring accuracy of recipient emails or escalation settings.
6. Data Use, Storage & AI Processing
- Reports are stored securely with encryption in transit and at rest.
- Data may be retained for a minimum of 5 years or longer based on legal or operational needs.
- EZ Report may use automated tools, including artificial intelligence (AI), to summarize reports, extract insights, and gather public information about organizations or individuals referenced within submissions. This helps improve clarity, routing, and response time.
- EZ Report does not share your data unless you explicitly designate recipients or if required by law.
7. Prohibited Use
You may not use EZ Report to:
- Threaten or harass others
- Commit fraud or impersonation
- Distribute malware or manipulate the system
See our Acceptable Use Policy for a fuller list of prohibited conduct.
8. Service Changes
We may modify, suspend, or discontinue parts of the service at any time. We will provide notice when feasible, especially if changes may affect access to your reports.
9. Termination
We reserve the right to remove content or block access for users who violate these terms. Users may request deletion of their report at any time using their case number or linked contact method, if one was provided.
10. Liability Disclaimer
EZ Report is provided "as is" without warranties of any kind. We are not liable for damages resulting from misuse, unauthorized access, delays, system outages, or reliance on the service. To the maximum extent permitted by law, we exclude indirect, incidental, special, consequential, and punitive damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless People Health and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your use of EZ Report, (b) your content, (c) your violation of these Terms or our Acceptable Use Policy, or (d) your violation of applicable laws or the rights of any third party.
12. Third-Party Tools
EZ Report uses services such as email providers, storage vendors, and encryption tools. These services operate under their own terms. We only use reputable providers with strong security practices. We are not responsible for their availability, performance, or policies.
13. Legal Jurisdiction
EZ Report is operated by People Health and governed by the laws of the Commonwealth of Virginia. Any legal disputes must be resolved in the state or federal courts located in Richmond, Virginia.
14. Changes to Terms
We may update these Terms periodically. Changes will be posted to this page with an updated effective date. Continued use of EZ Report after changes are posted means you accept the new Terms.
15. Miscellaneous
Survival. Provisions that by their nature should survive termination (including liability disclaimers, indemnification, and dispute resolution) survive termination.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement. These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and People Health regarding EZ Report.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
16. Accessibility
We are committed to accessibility. If you need accommodation to use EZ Report due to a disability, contact us at support@ez.report and we will work with you to provide reasonable accommodation where feasible.
17. Contact
If you have questions about these Terms, contact us at support@ez.report.
EZ Report is operated by People Health.